Help center
Have a question about an order? Look it up with your order reference, or contact us below.
Contact us
Email
musthaveessentialng@gmail.comPhone
+234 704 708 8094Office
23 Oladehinde Bakare, Iba, Badagry, Lagos
Frequently asked questions
How long will my order take to arrive?
Delivery times depend on the seller, your location and the delivery method. The estimated delivery time is shown on each product page and delivery is not guaranteed unless stated. Orders with items from different sellers may arrive in separate packages.
Shipping Policy →How do I track my order?
Use your order reference on the Track an order page, or sign in to see your order history.
Track an order →Can I return an item or get a refund?
Yes. Contact us within 7 days of receiving a product that is defective, damaged, incorrect or not as described. Approved refunds go back to your original payment method.
Returns & Refund Policy →Can I cancel or change my order?
You can request a cancellation before the product has been dispatched. Contact us as soon as possible with your order reference.
Cancellations →I had a problem paying. What should I do?
If you were charged but did not receive an order confirmation, email us with your order reference and the time of payment and we will investigate.
How do I sell on MUST HAVE?
Apply on the vendor registration page. Accounts are reviewed and approved before they can list products.
Sell on MUST HAVE →Looking for something else? Back to homepage.